Privacy Policy


WEBSITE PRIVACY POLICY


https://agaetewb.com/



 
 I. PRIVACY AND DATA PROTECTION POLICY



 Respecting the provisions of current legislation, Agaete White & Blue Holiday Home (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the datacollected.


Laws incorporated in this privacy policy


This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it respects the following rules:


  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • The Organic Lawa 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulations for the development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE).


Identity of the controller of personal data


The person responsible forthe processing of personal data collected in Agaete White & Blue Holiday Home is: Carlos Rodriguez Mendoza (hereinafter, Responsible for the treatment). Their contact details are as follows:


Address:            
  Calle Nuestra Señora de las Nieves 35 Contact   
 phone: 640693970 Contact  
  email: agaetewb@gmail.com


Registration of Personal Data


In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Agaete Whit e & Blue ViviendaVacacional through the forms extended on its pages will be incorporated and will be treated in our files in order to facilitate, expedite and fulfill the commitments established between Agaete White & Blue Vivienda Vacacional and the User or the maintenance of the relationship established in the forms that you fill out, or to attend a request or query of the same. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless  the exception provided for in article 30.5 of the RGPD applies, a record of processing activities is kept that specifies, according to their purposes, the processing activities carried out and the other circumstances established in the RGPD.


Principles applicableto the processing of personal data


The processing of the User's personal data will be subject to the following principles contained in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:


  • Principle of legality, loyalty and transparency: the consent of the User will be required at all times prior information completely transparent of the purposes for whichthe personal data is collected.
  • Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up to date.
  • Principle of limitation of the conservation period: personal data will only be keptin order to allow the identification of the User for the time necessary for the purposes of its treatment.
  • Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.


Categories of personal data


The categories of data that are treated in Agaete White & Blue Holiday Home areonly identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 GDPR.


Legal basis for the processing of personal data


The legal basis for the processing of personal data is consent. Agaete White & Blue Holiday Home undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.


The User shall have the right to withdrawconsent at any time. It will be as easy to withdraw consent as it will be to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.


On the occasions in which the User must or may provide their data through forms tomake inquiries, request information or for reasons related to  the content of the Website, they will be informed in case the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.


Purposes of the processing for which the personal data are intended


Personal data is collected and managed by Agaete White & Blue Holiday Home in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills in or to attend a request or query.


Likewise, the data may be used fora commercial purpose of personalization, operational and statistical, and activities of the corporate purpose of Agaete White & Blue Holiday Home, as well as for the extraction, storage of data and marketing studies to adapt the Content orfertilado to the User, as well as improve the quality, operation and navigation through the Website.


At the time the personal data are obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will bedestined; that is, the use or uses that will be given to the information collected.


Retention periods of personal data


Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, onlyfor the following period: 5 years, or until the User requests its deletion.


At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.


Recipients of personal data


The User's personal data will be shared with the following recipients or categories of recipients:


Smoobu GmbH            
 
 Pappelallee 78/79       
 10437 Berlin    
 
 Phone: +49 3025557431      
 
 Email: service@smoobu.com          
 
 Whose Privacy Policy is set out at:             
 
  https://smoobu.zendesk.com/hc/es/articles/360015361860-Pol%C3%ADtica-de-Privacidad


In the event that the Data Controller intends to transfer personal data to a third country or international organisation,at the time the personal data are obtained, the User shall be informed of the third country or international organisation to which the intention to transfer the data is intended, as well as of the existence or absence of an adequacy decision of the Commission.


Personal data of minors


Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, Protectionof Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the processing of their personal data in a lawful manner by Agaete White & Blue Holiday Home. In the case of a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.


Secrecy and security of personal data


Agaete White & Blue Holiday Home undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and avoid the destruction, loss or accidental or illicit alteration of personal data transmitted,  stored or otherwise processed, or unauthorized communication or access to such data.


However, due to the fact that Agaete White & Blue Vivienda Vacacional cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a breach of the security of personal data is understood to be  any breach of security that results in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.


Personaldata will be treated as confidential by the Data Controller, who undertakes to inform and guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom the information is accessible.


Rights arising from the processing of personal data


The User has over Agaete White & Blue Holiday Home and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD and in Organic Law 3/2018, of December 5, Protection of Personal Dataand guarantee of digital rights:


  • Right of access: It is the right of the User to obtain confirmation of whether or not  Agaete White & Blue Vacaciones is processing their personal data and, if so, to obtain information about their data with personaldata and the treatment that Agaete White & Blue Vivienda Vacacional has carried out or carries out, as well as,  among others, the information available on the origin of such data and the recipients of the communications made or viewsthereof.
  • Right of rectification: It is the right of the User to modify their personal data that turn out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
  • Right to erasure ("the right to be forgotten"): This is the right of the User, provided that current legislation does not provide otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his consent to  the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason for continue with it; the personal data have been unlawfully processed;  the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of their implementation, shall take reasonable steps to inform the controllers processing the personal data of the data subject's request to erase any links to such personal data.
  • Right to limitation of treatment: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of his personal data;  the processing  is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: In the event that the processingor is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Whenevertechnically possible, the Controller will transmit the data directly to that other controller.
  • Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease the processingthereof by Agaete White & Blue Holiday Home.
  • Right not to be subject to a decision based solely on automated processing, including  profiling: It is the right of the User not to be subject to anindividualized decision based solely on the automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise. 


Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference "https://agaetewb.com/", specifying:


  • Name, surname of the User and copy of the DNI. In cases where representation is admitted, it will also benecessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be replaced, by any other means valid in law that proves the identity.
  • Request with the specific reasons for the request or information you want to access.
  • Address for notifications.
  • Date and signature of the applicant.
  • Any document that proves the request made.


This application and any other documentattached may be sent to the following address and/or e-mail:


Postal address:            
 Calle Nuestra Señora de las Nieves 35     
  Email: agaetewb@gmail.com


Links to Third Party Websites


The Website may include hyperlinks or linksthat allow access to web pages of third parties other than Agaete White & Blue Holiday Home, and therefore are not operated by Agaete White & Blue Holiday Home. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.


Complaints to the supervisory authority


In the event that the User considers that there is a problem or infringement of the current regulation in the way in which hispersonal data are being processed, he will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which he has his habitual residence,  Work place or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).



 II. COOKIES POLICY



 Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – on the different devices that can be used to navigate – so that the server remembers certain information that later and only the server thatimplemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the browsing device.


Cookies are automatic procedures for collecting information regarding the preferences determined by the User during their visit to the Website in order to recognize them as a User, and to personalize their experience and use of the Website, and they canalso, for example, help identify and resolve errors.


The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time you have been on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard driveor steal personal information. The only way for the User's private information to be part of the Cookie file is for the user to personally give that information to the server.


Cookies that make it possible to identify a person are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for the use of the same will be necessary the consent of the User. This consent will be communicated, based on an  authentic choice, offered through an affirmative and positive decision, before the initial, removable and documented treatment.


Own cookies


These are cookies that are sent to the User's computer or device and managed exclusively by Agaete White & Blue Holiday Home for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your user experience. These cookies make it possible to recognize the User as a  recurring visitor of the Website and adapt the content to offer content that fits their preferences.


Third-party cookies


They are cookies used and managed by external entities that provide Agaete White & Blue Vivienda Vacacion to theservices requested by it to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze the navigation information, that is, how the User interacts with the Website.


The information obtained refers, for example, to the number of pages visited, the language, the place to which the IP address from which the User accesses, the number ofUsers accessed, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs tooffer Users content and / or service of optimal quality. In any case, the information is collected anonymously and trend reports of the Website are prepared without identifying individual users.


You can obtain more information about cookies,information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link(s):


Smoobu  
  https://smoobu.zendesk.com/hc/es/articles/360015361860-Pol%C3%ADtica-de-Privacidad  Google AdWords Privacy Policy:          
 
 For more information about Google AdWords and Google conversion tracking, please refer to Google's Privacy Policy          : https://www.google.de/policies/privacy/.
  


The entity(s) in charge of the provision of cookies may transfer this information to third parties, as long as it is required by law or a third party processes this information for theseentities.


Social media cookies


Agaete White & Blue Holiday Home incorporates social network plugins, which allow access to them from the Website. For this reason, social media cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookies policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User mustrefer to them to find out about these cookies and, where appropriate, the processing of their personal data. For information purposes only, the links where these privacy and/or cookie policies can be consulted are indicated below :


Facebook: https://www.facebook.com/policies/cookies/


Twitter: https://twitter.com/es/privacy


Instagram: https://help.instagram.com/1896641480634370?ref=ig


Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx


Google+: https://policies.google.com/technologies/cookies?hl=es


Pinterest: https://policy.pinterest.com/es/privacy-policy


LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies


Disable, reject and delete cookies


The User can disable, reject and delete cookies -totally or partially- installed on his device through the configuration of his browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser he is using. In the event that you reject the use of cookies – totally or partially – you may continue to use the Website, although you may have limited use of some of its features.

Security cameras

In the White & Blue accommodation, cameras have been installed in common areas in order to preserve the safety of people and property, as well as the facilities and ensure compliance with the terms and conditions of this establishment.

The video surveillance images will be stored for a month and then they will be deleted.

There are informative posters in the video-surveilled areas with information regarding data processing, who is responsible for them and where to exercise data protection rights.

Thus, the User may exercise their rights in accordance with the provisions of the previous section "Rights derived from the processing of personal data"



 III.  ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY



 It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed to it in the manner, during the periods and for the purposes indicated. The use of the Website will imply acceptance of the Privacy and Cookies Policy thereof.


Agaete White & Blue Holiday Home reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy and Cookies Policy will not be explicitly notified to the User. The User is advised to check this page periodically to be aware of the latest changes or updates.


This Privacy and Cookies Policy was updated on January 29, 2023 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (RGPD) and to Organic Law 3/2018,  of December 5, Protection of Personal Data and guarantee of digital rights.